Customer Relationship Management Software
QCRM
Manage leads, quotes, sales, follow-ups and after-sales service in one centralized platform that helps your team stay close to customers and move opportunities forward.
QCRM
Acquisition
Campaigns, promos, surveys, web forms and direct outreach activities.
Sales
Quotes, closing, cancellations, invoices, payments and reminders.
After-sales
Support, maintenance, surveys and renewal follow-up.
Why companies lose customers and revenue
Without an efficient follow-up and reminder system, companies can lose contact with prospects, forget pending quotes, miss opportunities and weaken customer relationships.
Lost follow-up
Quotes, calls and next steps can be forgotten when customer information is scattered across emails, notebooks or spreadsheets.
Disconnected teams
Marketing, sales and support often operate separately, creating a poor experience for both prospects and customers.
Weak visibility
When activity is not recorded properly, it becomes difficult to understand pipeline status, sales performance and customer satisfaction.
One system for the full customer lifecycle
Wilsoft’s QCRM helps you manage customer information more effectively, improve sales execution and support more productive marketing.
Acquire Leads
Capture prospects from campaigns, promos, surveys, online research and direct marketing efforts.
Record Every Interaction
Store visits, emails, chats, phone calls and commercial activity in a centralized record.
Convert Opportunities
Manage quotes, invoices, prospect documents, follow-up tasks, payments and sales closing.
Retain Customers
Control customer support, maintenance, satisfaction surveys and renewal or update reminders.
Built to make follow-up easier
QCRM reduces the chances of losing opportunities by reminding the team about scheduled activities and warning them when something is delayed.
Reminders
Scheduled activities trigger notifications so the team can keep moving prospects and customers through the process.
Email Alerts
The system sends email alerts in case of delays and supports better execution discipline across the team.
Sales stats
Key Features
100% web-based software
Real-time sales process monitoring
Salesforce monitoring with geolocation
Role-based responsibilities and authority
Social network connection
ERP system integration
Email system integration
E-campaign management
Quotes, sales and payment management
Customer satisfaction evaluation
Business Benefits
Maximizes the performance of the sales team
Reduces time in sales processes
Improves efficiency to convert prospects into customers
Helps reduce costs and increase profit
Improves customer satisfaction across the full purchase journey
Tracks and audits changes occurring in the system
Supports customizable stats surveys and graphic reports
Strengthens mobility and execution through connected processes
Provides better visibility from marketing to after-sales
Supports automation across marketing, support and salesforce management
See how QCRM can help your company manage leads.
Wilsoft
Helping regulated organizations digitize quality, compliance and operational excellence.
Products
QACTION
QCEO
QCRM
QDOC
QGAGE
QPROCESS
QSUPPLIER
QTRAINING
Industries
Pharmaceutical
Manufacturing
Food & Beverage
Cosmetics
Logistics
Industrial Services
Contact
Wilsoft, Inc
sales@wilsoftapp.com
+1 (210) 449 2756